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What Good Looks Like (WGLL) refresh

Design history

View the current prototype
The 7 pillars of WGLL displayed in a graphic.

About this project

The NHS What Good Looks Like (WGLL) framework was published in 2021. It has since provided a framework for NHS service transformation and improvement, for example supporting digital maturity and cyber assessments.

In September 2025, a cross-functional digital team was tasked to review, refine and revise WGLL, aligning it to Government’s three shifts and setting an overarching approach for digitisation.

This site records the discovery findings, different versions of the rapid prototype and the thinking and research that informed the changes.

Version history

Version Description Link Date
v0.1 Kickoff and background Sprint 0 15/09/2025
v0.2 Setting up the rapid prototype Sprint 1 07/10/2025
v0.3 Importing blueprint index Sprint 2 15/10/2025
v1 Modular content Alpha version 1 19/12/2025
v2 Tagging to blueprints Alpha version 2 16/01/2026
v3 Adding metrics to success measure pages Alpha version 3 30/01/2026
v3 Testing version 3 Insights from usability testing 13/02/2026
v4 Improving user orientation, flow and structure Alpha version 4 27/02/2026
v5 Handover documentation and next steps Alpha version 5 13/02/2026